Customer Connect

Every sale's a new story waiting to unfold.

Discover the bridge between enriched customer experiences and invaluable business insights. Customer Connect not only elevates the experience your customers have with your brand, but lets you gather market insights to make better decisions.

Trusted by leading global brands

From Sales to Authentic Bonds

Direct Email Connection

Sidestep social media constraints. Connect directly with customers and build your email database.

Unlock Customer Insights

Offer collectibles to gather key market data, revealing hidden customer preferences and behaviors.

Amplify Brand Buzz

Your collectibles are conversation starters. Transform customers into enthusiastic brand ambassadors.

Exclusive Collectible Rewards

Use digital collectibles to offer tailored promotions and unforgettable experiences.

Ways to Engage with Digital Collectibles

Ethical Sourcing Showcase

Highlight your responsible sourcing with engaging visuals.
Ethical Sourcing Showcase

Digital Product Twins

Offer customers a digital replica of their purchased items.
Digital Product Twins

Lucky Dip Engagements

Incorporate registration surprises and spotlight winners in your marketing.
Lucky Dip Engagements

Certificates of Authenticity

Provide indisputable proof of your product's genuineness.
Certificates of Authenticity

Interactive Product Stories

Narrate your product's tale, from creation to delivery.
Interactive Product Stories

Brand Universe Expansion

Expand your brand's universe with exclusive collectible content.
Brand Universe Expansion

Explore Our Demos

Experience how we simplify customer interactions.

Demo #1

ACME Surfboards

Company's Objective:
"ACME Surfboards wanted to enhance the trust of their discerning clientele by providing transparency about their product's origin and celebrating the human touch behind each of their surfboards."

Implementation:
After a purchase, ACME Surfboard customers scan a QR code provided, and input their surfboard's serial number in addition to some personal information.

Using ACME’s internal database, the customer is provided with a product Certificate of Authenticity which includes a visual image of the team that made their board.

This certificate is delivered by email, and an accompanying email to explain some of the benefits the customer will obtain thanks to ownership of this digital collectible.

Scan the QR code to try it yourself.

To test, scan QR code

Acme Surfboards Product Registration Form

 

or click here.

Demo #2

Noble Collectibles

Company's Objective:
"Noble Collectibles Inc. aimed to establish a direct marketing channel with their collectors while offering an exclusive digital experience."

Implementation:
Purchasers of Noble Collectibles can scan the QR code, register their item, and then embark on a digital journey.

Along with their 'Certificate of Authenticity', they're gifted a 3D digital twin of their collectible, delivered seamlessly via email, enriching their collection and enhancing their connection to the brand.

This certificate is delivered by email, and an accompanying email to explain some of the benefits the customer will obtain thanks to ownership of this digital collectible.

Scan the QR code to try it yourself.

To test, scan QR code

Noble Collectibles Product Registration Form

 

or click here.

Demo #3

Redefining the Classic 'Cereal Box Surprise'!

Remember the joy of digging into a cereal box for that hidden toy? We're taking that delightful experience digital.

With our "Easter Surprise" demo, you won't need physical trinkets. Instead, offer your customers the thrill of unearthing digital collectibles right when they register.

Why it's game-changing

  • It's an innovative twist on a tried-and-tested marketing tactic.
  • No physical inventory. Everything is digital, making logistics a breeze.
  • Instant gratification for customers as they receive their surprise right away.

Want to feel the excitement? Scan the QR code and see which digital surprise awaits you!

Which will you win?

play-it2

To test, scan QR code

or click here.

We are an Offical Shopify Partner

Making Rewards Easier with Our Shopify App

Our app on the Shopify App Store lets you give special discounts to customers who have your digital collectibles. It's a new way to say thank you and encourage them to come back. 
“Digital Collectibles offer a remarkable way to cultivate and unite customer communities around the heart of a brand's mission.”
Mel
Melissa Gilmour
Head of Marketing, InfinitX

Frequently Asked Questions

Do Certificates of Authenticity work with your Shopify app?

Yes, any digital collectibles created on our platform work with our Shopify App. Customer Connect is one way to distribute your digital collectibles to your customers and to encourage them to repeat purchase from your Shopify store.

Can you connect into our internal databases?

Yes, we can integrate with any system that has a standard API, and we are well-versed in creating custom automations meaning there’s no extra work for you to worry about.

How can digital collectibles boost my brand's engagement?

Digital collectibles provide an exciting and unique experience for your customers, making them more likely to share, discuss, and engage with your brand. They're a fresh way to keep your audience interested and talking.

Will my customers need to understand web3 technology?

Not at all. We've designed the experience to be user-friendly. Your customers won't need any prior knowledge of web3 technology to enjoy their digital collectibles.

Can I customize the type of data I collect during registration?

Absolutely. The registration process can be tailored to ask specific questions that help you gather valuable market insights about your customer segments and their preferences.

Is there a way to surprise my customers with special prizes during registration?

Yes, with our 'Easter egg surprises' feature, the registration can act as a "lucky dip". Some of your customers might win special prizes, which can be an exciting talking point on your marketing channels.

How do these digital collectibles help in long-term email marketing?

Email marketing remains a powerful tool. By connecting with your customers through digital collectibles, you're building a direct line of communication. It enables you to send tailored offers, news, or promotions, strengthening your brand loyalty and customer relationship over time.

I have heard that blockchain has a negative environmental impact, is this true?

While some blockchain technologies, like Bitcoin, do have high energy consumption, we work with Stellar, a blockchain technology committed to being 100% carbon neutral.

If we stop paying for your service, will we lose all our Digital Collectibles?

Not at all! Your Digital Collectibles are published to the blockchain, and they are yours to keep forever, regardless of your subscription status with us.

Do you provide any refunds or any other guarantees?

Yes, we do. We strive for your complete satisfaction. If, after your first month, you're not fully satisfied, we offer a no-questions-asked money-back guarantee. 

Let's Connect!

Book a call with us now, or send a message through our contact page.

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